How does KnipCloud handle my data?
Updated May 1, 2026 · 2 min read
Short version: we collect only what we need to make booking work, we never sell your data, and you can export or delete it any time.
What we collect
- Profile: name, email, phone, photo (optional).
- Bookings: services booked, prices, salons visited.
- Preferences: hair photos, allergy notes, product picks you save.
- Device: IP address, browser, app version (used for security and crash debugging).
How it's used
- To run the platform (book, cancel, pay, notify).
- To improve product recommendations (which salons match your taste).
- To send service emails (booking confirmations, reschedule prompts). You can opt out of marketing emails — service emails stay on.
Who we share with
- The salon you book with (so they can prep for your visit).
- Our payment processor (Stripe) for charge processing.
- Nobody else, ever. We do not sell or rent customer data.
Your rights
Under GDPR you can:
- Export your data — request from Account → Privacy.
- Correct any field — edit your profile directly.
- Delete your account and data — see our delete guide.
Need more? Email privacy@knipcloud.com.
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