How does KnipCloud handle my data?

Short version: we collect only what we need to make booking work, we never sell your data, and you can export or delete it any time.

What we collect

• Profile: name, email, phone, photo (optional).
• Bookings: services booked, prices, salons visited.
• Preferences: hair photos, allergy notes, product picks you save.
• Device: IP address, browser, app version (used for security and crash debugging).

How it's used

• To run the platform (book, cancel, pay, notify).
• To improve product recommendations (which salons match your taste).
• To send service emails (booking confirmations, reschedule prompts). You can opt out of marketing emails — service emails stay on.

Who we share with

• The salon you book with (so they can prep for your visit).
• Our payment processor (Stripe) for charge processing.
• Nobody else, ever. We do not sell or rent customer data.

Your rights

Under GDPR you can:

• Export your data — request from Account → Privacy.
• Correct any field — edit your profile directly.
• Delete your account and data — see our delete guide.

Need more? Email privacy@knipcloud.com.